Emerald Forest Apartment Homes

Reviews

• ★ ★ ☆ ☆ ☆
  My brother lives here and when he initially moved in the management was great. After the property was sold everything went down hill. They added meters to everything in the apartment that uses water, and now the residents pay for water, the problem is the shower head leaks excessively, the water bill is extremely expensive every month, there’s constantly a problem with water pressure or there’s no hot water at all. The upstairs neighbor and his kids sound like they’re coming through the ceiling yet when my brother who is in a wheelchair hit the ceiling with his cane he was told by management he couldn’t do that, yet the upstairs neighbor continues to be extremely loud. The maintenance guys are a joke, they usually don’t know what they’re doing, make a mess when the do come and don’t clean up behind themselves. Previous management/owners were prompt with maintenance requests, kept the property clean and the breezeways clean, not now. All I see are the maintenance men around in golf carts talking on their cell phones doing nothing. Both the office and maintenance staff act as if you’re bothering them, not customer friendly at all. The heating and air system unit blows out black residue, the walls and ceilings are dark and there dark residue on other things in the apartment. The unit is old and needs to be cleaned, I’m going to call the city so someone can check it out, it’s not normal. They want to charge my brother to replace blinds and he’s been here going on three years. All they want is the rent money and to be left alone. I’m definitely going to be looking to get my brother out of there when his lease is up the early part of 2018. I assist him and spend time with him to make sure to keep the apartment clean, etc, but when it comes to needing any assistance from management there are excuses or none at all. I definitely would never recommend anyone move to Emerald Forest. The residents should be valued, after all if there weren’t any residents none of them would have jobs but I’m sure they don’t look at it that way. Pitiful.
  By Featured Highlights Awards, March 04, 2018

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